FAQs

1. How long does shipping take?

We typically dispatch orders within 1-3 working days of purchase. Delivery is usually completed within 3 working days post-dispatch.

2. What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be unused and in their original packaging, with a receipt or proof of purchase.

3. How do I start a return?

Please contact us at sales@thelawyerspot.com to initiate a return. We will provide a return shipping label and detailed instructions on how to proceed.

4. What if my item arrives damaged or defective?

If your item arrives damaged or defective, please contact us immediately with photos of the issue. We will arrange for a replacement or refund, depending on the circumstances and availability.

5. My order hasn't arrived. What do I do?

If your order hasn't arrived within 10 working days from the dispatched date, please contact us. We will assist in locating your package or send a replacement if necessary.

6. What payment methods do you accept?

We accept Visa, MasterCard, American Express, and PayPal.

7. How can I contact customer service?

For any inquiries, please reach us through our Contact Us page or email us directly at sales@thelawyerspot.com.

8. Can I change or cancel my order?

Please contact us immediately if you need to modify or cancel your order. We will do our best to accommodate your request, but cannot guarantee changes or cancellations once the order has been processed.

9. Do you offer gift wrapping or personalised messages?

Yes, we offer exquisite gift wrapping for our notebooks. At the time of purchase, you can choose to have your product gift-wrapped and add a personalised message for a truly unique touch.

10. How is the quality of your notebooks guaranteed?

Our notebooks are crafted using the finest materials, backed by British craftsmanship. Every product undergoes rigorous quality checks before dispatch to ensure you receive a product that meets our high standards.